隐私及安全
Online Privacy Statement
Revised March 11, 2020
旅行者赔偿公司及其分支机构（“旅行者”）重视您的隐私。该在线隐私声明将告知您我们如何使用和披露我们和我们的服务提供商从您访问中收集的信息travelers.com以及其他由我们拥有或运营的网站（“网站”），通过我们提供的软件应用程序在计算机和移动设备（“应用程序”）上使用的软件应用程序，通过使用我们控制的社交媒体页面（“应用程序”）（“应用程序”）（“应用程序”）（“应用程序”）（“应用程序”）（“应用程序”）社交媒体页面”），以及通过我们发送给您的电子邮件（包括网站，应用程序和我们的社交媒体页面，“服务”）。
This Online Privacy Statement only applies to information collected through the Services. If you have purchased or applied for an insurance product from us, please also see ourPrivacy Statement for Individual U.S. Personal Insurance Consumers, which applies to the information that we collect about policyholders and applicants, through the Services as well as any other medium. Travelers does business in a number of different jurisdictions.附加隐私声明may apply depending on your jurisdiction or customer relationship.
How We May Use Personal Information
Other Information We May Collect
How We May Collect Other Information
How We May Use and Disclose Other Information
Social Security Protection Policy Statement
Updates to this Online Privacy Statement
Personal Information
“Personal Information” is information that identifies you as an individual. Personal Information may in certain circumstances include such information as name, address, phone number, email address, credit history, social security number, driver’s license number, credit or debit card number, policy or claim information, automobile and home information, health information, and username and passwords for online accounts. If you apply for a job or register with our career center, Personal Information may, in certain circumstances, also include information about your work and educational history, and other information you choose to provide in connection with your application.
如果您向我们或我们的服务提供商提交与其他人有关的任何个人信息，则表示您有权这样做，并允许我们根据本在线隐私声明使用这些信息。
How We May Use Personal Information
We may use Personal Information:
- 提供报价，承销和费率政策，响应您的查询，满足您的要求并完成交易
- To process claims
- To service your insurance
- To confirm or correct what we know about you
- To help us prevent fraud and other crimes
- To comply with applicable laws
- To perform research or send you surveys
- To send you information that we believe may be of interest to you
- To personalize your experience on the Services
- To facilitate social sharing functionality
- To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose Personal Information, so we suggest that you read these rules carefully.
- To allow you to send messages to a friend through the Services. By using this functionality, you are telling us that you are entitled to use and provide us with your friend’s name and email address.
- 告知您工作机会并评估您的工作适用性
- To contact you at a telephone number you provide to us, including if the number is for a cell phone or other wireless device. We may contact you in person, by recorded message, by the use of automated dialing equipment, by text (SMS) message, or by any other means of communication your device is capable of receiving, as allowed by law and for reasonable business purposes, including to service your policy with us.
- 出于我们的业务目的。
- 正如法律允许的其他允许。
如何披露个人信息
Your Personal Information may be disclosed:
- Within the Travelers family of companies
- To third parties to help us manage or service our business. These third parties can include but are not limited to agents or brokers, other insurance companies, regulators, administrators, and service providers that provide services such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, email delivery and other services.
- To insurance support organizations and consumer reporting agencies. Information that we share with these organizations, such as your claims history, may be retained by them and disclosed to others.
- 如果您已获得我们的许可，则向第三方销售其产品和服务
- 您可以在留言板上，聊天，个人资料页面和博客以及您能够发布信息和材料的其他服务（包括但不限于我们的社交媒体页面）。请注意，您通过这些服务发布或披露的任何信息都将成为公共信息，并且可以向服务的用户和公众使用。我们敦促您在决定披露您的个人信息或任何其他信息时要非常小心。
- 如果有任何重组，合并，销售，合资，转让，转让或其他业务，资产或股票（包括与任何破产或类似程序有关）
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or that of you or others; (g) to detect and prevent fraud; and (h) to allow us to pursue available remedies or limit the damages that we may sustain
- 正如法律允许的其他允许
Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
- Browser and device information
- App usage data
- 通过cookie，Pixel标签和其他技术收集的信息
- Physical location
- 您提供的人口统计信息和其他信息
- Aggregated information
How We May Collect Other Information
我们和我们的第三方服务提供商可能会以多种方式收集其他信息，包括：
- Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services (such as an App) you are using. We use this information to ensure that the Services function properly.
- Through your use of the App: When you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
- Using cookies:饼干的信息直接存储y on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Services, as well as for online tracking purposes. We can recognize your computer to assist your use of the Services. We also gather statistical information about the usage of the Services in order to continually improve the design and functionality, understand how the Services are used and to assist us with resolving questions regarding the Services. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Services. We and our service providers may also use cookies in online advertising to track responses to our advertisements, and we and our service providers may use cookies or other files to track your use of other websites.
如果您不希望通过使用cookie收集信息，那么在大多数浏览器中都有一个简单的过程，使您可以自动拒绝cookie，或者可以选择下降或接受转移到特定cookie的计算机（或cookie））来自特定网站。您也可能想参考http://www.allaboutcookies.org/manage-cookies/index.html。但是，如果您不接受这些cookie，则可能会给您的服务带来一些不便。例如，我们可能无法识别您的计算机，您可能需要每次访问适用的服务时登录。您也可能不会收到与您的利益和需求相关的广告或其他报价。
- Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
- IP Address: Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services. We use IP Addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, identifying the general location of the device, and administering the Services.
- Physical Location: We may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you choose to deny such uses and/or sharing, we and/or our marketing partners may not be able to provide you with the applicable personalized services and content.
- 来自你: Information such as your location, as well as other information, such as your preferred means of communication, is collected when you voluntarily provide this information. Unless combined with Personal Information, this information does not personally identify you or any other user of the Services.
- By aggregating information：汇总的个人信息不会亲自识别您或服务的任何其他用户。
How We May Use and Disclose Other Information
请note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it as described in “How We May Collect Other Information” section above, as well as for all the purposes for which we use and disclose Personal Information.
Third Party Services
This Online Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us.
请note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose through or in connection with the Apps or our Social Media Pages. Please note that we use the Google Maps API(s), which is subject to the Google privacy policy, available athttp://www.google.com/privacy.html, as such policy may be amended by Google from time to time.
Third Party Advertisers
我们不响应任何网络浏览器“不跟踪”信号或其他类似机制。我们可能会使用第三方广告公司为您访问和使用服务和其他网站时可能感兴趣的商品和服务提供广告。为此，这些公司可能会在浏览器（包括使用像素标签）上放置或识别独特的cookie，这可能使他们可以随时间和跨不同网站（包括访问和使用）收集有关您的在线活动的信息服务。如果您想了解有关此实践的更多信息，并了解与这些做法有关的选择，请访问http://www.networkadvertising.org/managing/opt_out.aspandhttp://www.aboutads.info/。
Children’s Privacy
The Services are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Services.
Maintenance of the Services
The Services are maintained by us in the United States, and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.
保护个人信息
We seek to use reasonable physical, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at Travelers Consumer Affairs, One Tower Square, Hartford, CT 06183, or email to privacy@travelers.com.
Social Security Protection Policy Statement
Travelers seeks to protect the confidentiality of social security numbers (SSNs) by maintaining physical, electronic, and procedural safeguards. We limit access to SSNs to help protect against their loss, misuse or unlawful disclosure. We do not disclose SSNs to third parties except where required or permitted by law.
Updates to this Online Privacy Statement
我们在任何可能改变这个在线隐私声明time. Please take a look at the “Revised” legend at the top of this page to see the date of the last revision. Any changes will become effective when we post the revised Online Privacy Statement on the Services. Your use of the Services following these changes means that you accept the revised Online Privacy Statement.